> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tedro.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Instagram DMs Setup

> Connect your Instagram Business or Creator account to receive and respond to direct messages through Tedro.

# Instagram DMs Setup

Connect your Instagram account to Tedro to receive and respond to direct messages from a single workspace. Instagram DMs connect through the same Meta OAuth flow used by WhatsApp and Messenger.

## Prerequisites

Before connecting Instagram, make sure you have:

* An **Instagram Business or Creator account** (not a personal account)
* A **Facebook Page** connected to your Instagram account (required by Meta's API)
* A **Meta Business Account** ([business.facebook.com](https://business.facebook.com))
* A Tedro workspace with **Admin** role

<Note>
  To switch your Instagram account to a Business or Creator account, go to **Settings > Account > Switch to professional account** in the Instagram app.
</Note>

## Connecting Your Account

<Steps>
  ### Open Channel Settings

  Navigate to **Settings > Channels** in your Tedro workspace.

  ### Start the Connection

  Click **Connect Channel** and select **Instagram** from the channel type options.

  ### Authorize with Meta

  The Meta OAuth flow opens in a popup window. Follow the prompts to:

  1. Log in to your Meta Business Account
  2. Select the **Facebook Page** connected to your Instagram account
  3. Choose the **Instagram account** to link
  4. Grant the required permissions for Tedro to read and send direct messages

  ### Verify the Connection

  Your Instagram channel appears in the Channels list with a **Connected** status. Send a DM to your Instagram account from another account to confirm messages are received.
</Steps>

## Channel Capabilities

| Feature                 | Support                                         |
| ----------------------- | ----------------------------------------------- |
| Text messages           | Yes                                             |
| Media (images, video)   | Yes                                             |
| Message character limit | 1,000 characters                                |
| Rich formatting         | No                                              |
| Buttons / quick replies | No                                              |
| Messaging window        | 24 hours (standard) or 7 days (human agent tag) |

<Info>
  Instagram DM automation requires Meta App Review approval for production use. During development, you can test with accounts that have a role on your Meta App. See Meta's documentation for the App Review submission process.
</Info>

## What's Next

<CardGroup cols={2}>
  <Card title="Facebook Messenger" icon="facebook" href="/channels/facebook-messenger">
    Connect your Facebook Page to handle Messenger conversations.
  </Card>

  <Card title="WhatsApp Setup" icon="message" href="/whatsapp-setup">
    Connect your WhatsApp Business number with Meta Embedded Signup.
  </Card>
</CardGroup>