> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tedro.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Tedro

> Tedro is a multi-channel communication operations platform. Connect WhatsApp, Instagram, Messenger, and Live Chat -- build automations, deploy AI agents, and manage conversations from one workspace.

# Welcome to Tedro

Tedro is a multi-channel communication operations platform. Connect WhatsApp, Instagram DMs, Facebook Messenger, and Live Chat to a single workspace, build automations with a visual workflow builder, and deploy AI agents that handle customer conversations across every channel.

Organizations manage one or more workspaces, each with its own channels, contacts, workflows, and team. Whether you run a single business or manage multiple clients, Tedro gives you scoped environments with unified billing and permissions under one roof.

## What You Can Build

<CardGroup cols={2}>
  <Card title="AI-Powered Agents" icon="robot" href="/automation/ai-agents">
    Create agents with personality, knowledge bases, and tools that handle conversations autonomously.
  </Card>

  <Card title="Visual Workflows" icon="workflow" href="/automation/workflow-builder">
    Build automation flows with triggers, AI nodes, branching logic, and channel actions using a drag-and-drop canvas.
  </Card>

  <Card title="Multi-Channel Inbox" icon="inbox" href="/platform/inbox">
    Manage conversations from all channels in one place. Assign to team members, add internal notes, resolve handoffs.
  </Card>

  <Card title="Organizations and Workspaces" icon="building" href="/platform/organizations-workspaces">
    Manage multiple workspaces under one organization with scoped permissions and unified billing.
  </Card>
</CardGroup>

## Supported Channels

Tedro connects to four messaging channels. Each channel has dedicated setup, messaging rules, and capabilities.

<CardGroup cols={2}>
  <Card title="WhatsApp" icon="message" href="/whatsapp-setup">
    Connect via Meta Embedded Signup. 24-hour messaging window, templates, opt-out handling.
  </Card>

  <Card title="Instagram DMs" icon="instagram" href="/channels/instagram-dms">
    Receive and respond to Instagram direct messages through Meta OAuth.
  </Card>

  <Card title="Facebook Messenger" icon="facebook" href="/channels/facebook-messenger">
    Handle Messenger conversations from your Facebook Page.
  </Card>

  <Card title="Live Chat" icon="message-circle" href="/channels/live-chat">
    Add a chat widget to your website. No messaging window restrictions.
  </Card>
</CardGroup>

## How It Works

1. A customer sends a message on any connected channel -- WhatsApp, Instagram, Messenger, or your website widget
2. Tedro receives the message, identifies the contact and conversation, and loads the active workflow
3. The workflow engine executes nodes -- AI classification, response generation, branching logic, and actions
4. Outbound messages are sent back through the originating channel
5. Every step is logged as a **run** for full visibility into what happened and why

<Note>
  The platform handles deduplication, concurrency control, and retry logic automatically so your workflows execute reliably at any scale.
</Note>

## What's Next

<CardGroup cols={2}>
  <Card title="Quickstart" icon="rocket" href="/quickstart">
    Go from signup to your first published automation in minutes.
  </Card>

  <Card title="Key Concepts" icon="book-open" href="/key-concepts">
    Learn the core terminology used throughout Tedro.
  </Card>

  <Card title="WhatsApp Setup" icon="message" href="/whatsapp-setup">
    Connect your first WhatsApp Business number.
  </Card>

  <Card title="Live Chat Setup" icon="message-circle" href="/channels/live-chat">
    Add a chat widget to your website in minutes.
  </Card>
</CardGroup>