Welcome to Tedro
Tedro is a multi-tenant WhatsApp AI chatbot builder platform. Connect your WhatsApp Business API number, build automations using a visual node-based workflow builder, and deploy intelligent agents that handle customer conversations at scale.What You Can Build
- Customer support bots that classify inquiries, answer questions with AI, and escalate to human agents when needed
- Lead qualification flows that collect information, score prospects, and route them to the right team
- Automated notifications using pre-approved WhatsApp message templates
- Multi-step conversations with branching logic, rate limiting, and persistent contact state
Platform Overview
Getting Started
Go from signup to your first published workflow in minutes.
WhatsApp Setup
Connect your WhatsApp Business API number and configure webhooks.
Node Reference
Explore all 12 node types available in the workflow builder.
How It Works
Tedro processes incoming WhatsApp messages through your published workflow in real time:- A customer sends a message to your connected WhatsApp number
- Tedro receives the message, identifies the contact and conversation, and loads the active workflow
- The workflow engine executes nodes in sequence — AI classification, response generation, branching logic, and actions
- Outbound messages are sent back through WhatsApp to the customer
- Every step is logged as a run so you can inspect what happened and why
Key Concepts
- Workspace: Your tenant environment. All workflows, contacts, and conversations belong to a workspace.
- Workflow: A visual graph of connected nodes that defines how your bot handles conversations.
- Node: A building block in a workflow (triggers, AI, logic, WhatsApp actions, state, tools).
- Run: A single execution of a workflow, triggered by an inbound message.
- Contact: A WhatsApp user who has messaged your number.
- Conversation: An ongoing thread between a contact and your bot/agents.
Roles
| Role | Access |
|---|---|
| Admin | Full access: publish workflows, manage tools, configure WhatsApp, replay runs |
| Agent | Inbox access + view runs only. Cannot publish, edit tools, or modify WhatsApp settings |