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Reports

The Reports page gives you a bird’s-eye view of your workspace performance. It is divided into five sections, each focused on a different aspect of your operations. Navigate to Reports in the sidebar to access all analytics.

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Prerequisites

  • A Tedro workspace with Admin role (full access) or Agent role (read-only access)

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Report Sections

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Overview

The overview section shows high-level metrics across your entire workspace: Use the date range picker at the top to adjust the reporting period. All sections respect this filter.

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Conversations

Detailed breakdown of conversation activity:
Use the channel breakdown to identify which channels drive the most customer activity and allocate agent resources accordingly.

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Automation

Performance metrics for your AI agents and workflows:

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Outbound

Broadcast and template messaging analytics:

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Usage

Platform consumption and billing-relevant metrics:
Usage metrics help you monitor costs and stay within your plan limits. Check this section regularly if you run high-volume AI agent workflows.

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What’s Next

Broadcasts and Campaigns

Create outbound campaigns and track their performance in the Outbound report.

Inbox

Manage conversations and monitor agent performance tracked in the Conversations report.